Privacy Policy

Brandor — Creator‑Brand Marketplace · Last updated: 7 October 2026

Brandor ("we", "us", "our") operates the Brandor mobile application and related services (the "Service"), which connects content creators with businesses for collaborations, bookings and campaigns. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using Brandor, you agree to the practices described here.

1. Information we collect

Account information you provide:

Name and email address (required to create an account).
Password (stored only as a securely hashed value — we never see or store your plain password).
Your country (Lebanon or UAE) and city, to show you relevant local content.
Whether you register as a Creator or a Business.
If you sign in with Google, we receive your name and verified email from Google.

Profile & content you choose to add:

Profile photo, cover image, business logo, headline, bio and specialties.
Service packages, prices, campaigns, posts, portfolio images and captions.
Bookings, proposals, reviews and ratings you create.

Information collected automatically:

Basic technical data needed to operate the Service (e.g. your IP address, used for security and rate‑limiting), and timestamps of your activity.

2. How we use your information

To create and manage your account and authenticate you.
To show creators, businesses, campaigns and posts relevant to your country.
To process bookings, proposals, reviews and (where applicable) payments.
To send you verification and password‑reset codes by email.
To send in‑app notifications about your bookings, proposals and account activity.
To protect the Service against abuse, fraud and unauthorized access.

3. How your information is shared

We do not sell your personal information. Information is shared only:

With other users, as part of the marketplace: your public profile, posts, packages, campaigns and reviews are visible to other Brandor users (for example, a business can see a creator's profile and a creator can see a business's campaigns).
With service providers that help us operate the Service, such as our cloud hosting provider (Amazon Web Services) and our email provider, strictly to deliver the Service.
When required by law or to protect the rights and safety of our users.

4. Payments

Brandor facilitates bookings between businesses and creators. When online card payments are enabled, they are processed by a third‑party payment provider; your full card details are handled by that provider and are not stored on Brandor's servers.

5. Data security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), hashed passwords, signed authentication tokens, restricted server access and rate‑limiting. No method of transmission or storage is 100% secure, but we work to protect your data.

6. Data retention

We keep your information for as long as your account is active. If you delete your account, we delete or anonymize your personal information, except where we must keep certain records to comply with legal obligations or resolve disputes.

7. Your rights & choices

You can view and edit your profile information at any time in the app.
You can request deletion of your account and personal data by contacting us (see "Contact" below).
You can turn off notifications from your device settings.

8. Children

Brandor is intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a minor has provided us information, please contact us and we will remove it.

9. International users

Brandor currently operates in Lebanon and the United Arab Emirates. Your information may be processed on servers located in other countries (e.g. the European Union, where our hosting is located). By using Brandor you consent to this transfer.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above, and significant changes may be communicated in the app.

11. Contact

If you have any questions about this Privacy Policy or your data, contact us at:

Email: info@brandor.app
App: Brandor — Creator‑Brand Marketplace