Terms of Service

Brandor — Creator‑Brand Marketplace · Last updated: 9 October 2026

These Terms of Service ("Terms") govern your access to and use of the Brandor mobile application and related services (the "Service"), operated by Brandor ("we", "us", "our"). Brandor connects content creators ("Creators") with businesses ("Businesses") for collaborations, bookings and campaigns in Lebanon and the United Arab Emirates.

By creating an account or using Brandor, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use Brandor. By using the Service you represent that you meet these requirements and that the information you provide is accurate and current.

2. Your account

You are responsible for the activity on your account and for keeping your login credentials secure.
You must provide accurate account information and keep it up to date.
You may register as a Creator or a Business. You may not impersonate any person or misrepresent your identity, affiliation, audience or metrics.
We may suspend or terminate accounts that violate these Terms or that we reasonably believe are fraudulent, abusive or harmful.

3. The marketplace

Brandor is a platform that lets Creators and Businesses discover one another, propose and agree collaborations, and manage bookings. Brandor is not a party to the agreement between a Creator and a Business. We do not guarantee the quality, legality, safety, timing or outcome of any collaboration, and each user is responsible for their own conduct and deliverables.

4. Bookings, fees and payments

Creators set the price for their services. When a Business books a Creator, a platform fee is added on top of the Creator's price; the Business pays the total, the Creator receives their full stated price, and Brandor retains the fee.
Where online payments are enabled, funds for a booking may be held (in escrow) until the Creator completes the agreed work, then released to the Creator. Cancellations may be refunded according to the booking's status.
Card payments, when available, are processed by a third‑party payment provider. Your full card details are handled by that provider, not stored by Brandor.
You are responsible for any taxes that apply to payments you make or receive.

5. Connecting social accounts

You may choose to connect third‑party accounts (such as TikTok or Instagram) to your Brandor profile. If you do, you authorize Brandor to retrieve and display limited public metrics from those accounts — such as your follower and following counts — on your own profile, so that Businesses can evaluate your reach. We access only the data permitted by the scope you grant and your connection with the third‑party platform, and your use of those platforms remains subject to their own terms. You can disconnect a linked account at any time from your profile.

6. Your content

You retain ownership of the content you post (profiles, images, posts, packages, campaigns, messages and reviews).
You grant Brandor a non‑exclusive, worldwide, royalty‑free licence to host, store and display your content as needed to operate and promote the Service.
You are responsible for your content and must have the rights to share it. You must not post content that is unlawful, infringing, deceptive, hateful, sexually explicit, or that violates another person's rights.

7. Acceptable use

You agree not to:

Use the Service for any unlawful, fraudulent or harmful purpose.
Misrepresent your audience, engagement or metrics, or manipulate reviews.
Circumvent Brandor's fees or payment flow, or attempt to defraud other users.
Upload malware, scrape the Service, or attempt to gain unauthorized access to accounts, systems or data.
Harass, abuse or harm other users.

8. Reviews and ratings

Reviews must reflect genuine experiences. We may remove reviews or content that we reasonably believe are fake, abusive, or in violation of these Terms.

9. Termination

You may stop using Brandor and delete your account at any time (see Delete Account). We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. Provisions that by their nature should survive termination (such as payment obligations, disclaimers and limitations of liability) will survive.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free or secure, or that any collaboration arranged through Brandor will meet your expectations.

11. Limitation of liability

To the maximum extent permitted by law, Brandor and its operators will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, arising from your use of the Service or from any dealings between Creators and Businesses. Our total liability for any claim relating to the Service is limited to the fees we received from you in the three months before the claim.

12. Indemnity

You agree to indemnify and hold Brandor harmless from any claims, damages or expenses arising out of your content, your use of the Service, your dealings with other users, or your violation of these Terms.

13. Governing law

These Terms are governed by the laws applicable in the jurisdiction in which Brandor operates (Lebanon and the United Arab Emirates, as relevant to your use). Disputes will be handled by the competent courts of that jurisdiction, without regard to conflict‑of‑law rules.

14. Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date above, and significant changes may be communicated in the app. Continued use of the Service after changes take effect means you accept the updated Terms.

15. Contact

If you have any questions about these Terms, contact us at:

Email: info@brandor.app
App: Brandor — Creator‑Brand Marketplace